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All orders are made fresh. We usually dispatch in 3 business days. Please allow up to 7 business days for us to complete your handcrafted order. In most cases we finish handcrafting much sooner.
We have partnered with USPS to offer you the perfect mix of fast, affordable shipping options. Priority USA shipping is delivered in just 2-3 business days.
We go the extra mile to ensure you receive your product in the best condition possible. Our raw butters can melt in transit. So we take extra steps to ensure your order arrives in great condition. We do everything we can to lower the chances of having a melted product arrive at your doorstep
We are currently in the process of partnering with retailers in other countries so we can offer better rates and faster shipping for international customers. We proudly ship worldwide. There are a few restrictions on some international locations that we cannot ship to. Don’t worry, it’s not very many places our products can’t go. Just add an item to your cart to use the shipping calculator for shipping estimates. There is a greater chance of butters melting for international orders. We ship international orders every Friday. Each order is carefully packaged with ice packs, and will arrive in 6-10 business days.
Due to the nature of our products, we cannot accept returns or exchanges. Every order is handmade, fresh for each amazing customer. Rest assured you will never receive someone else’s previous purchase. For this reason, all sales are final and cannot be exchanged or returned. We are here to help you with any questions you may have before completing your purchase.
If you would like to cancel an order before we ship it that is possible as long as we have not shipped your item out yet. Once we have shipped it out we cannot accept any cancellations or refund/exchange/modification requests.
We stand behind, in front of and alllll around the quality of our products. So, if you believe you’ve received a defective or incorrect item, please contact us. We’re happy to help.